Terms of Service NAGI Step
This Terms of Service has been prepared in Japanese as the original. In the event of any conflict, discrepancy, or inconsistency between the Japanese version and versions in other languages provided for reference, the Japanese version shall prevail.
These Terms of Service (hereinafter "Terms") set forth the conditions for using the application "NAGI Step" (hereinafter "App") provided by NAGI Soft (hereinafter "we," "us," or "our"). By using the App, you agree to these Terms.
- Applicability
- Definitions
- Usage Conditions
- Changes and Suspension of Services
- Prohibited Acts
- Paid Features and Billing
- Advertisements
- External Services
- User Content (Memos, To-Dos, etc.)
- Intellectual Property Rights
- Disclaimer and Limitation of Liability
- Personal Information and Privacy
- Modifications to the Terms
- Governing Law and Jurisdiction
- Contact Information
1. Applicability
- These Terms apply to all relationships between the user and us regarding the use of the App.
- Any usage rules, guidelines, etc., separately established by us on the App or our website constitute part of these Terms.
2. Definitions
In these Terms, the following terms have the following meanings:
- "User": Anyone who uses the App.
- "Content": A general term for text, images, audio, programs, and other information.
- "User Content": Information such as memos and To-Dos that users input or create within the App.
3. Usage Conditions
- Users use the App at their own risk and responsibility.
- Users are responsible for preparing the devices, communication lines, power, etc., necessary to use the App at their own expense and responsibility.
- Minor users must obtain the consent of a legal representative, such as a parent or guardian, before using the App.
4. Changes and Suspension of Services
- We may change, add, interrupt, suspend, or terminate (hereinafter "Changes, etc.") the content of the App when reasonably necessary for legal compliance, security, incident response, maintenance, changes to integrations with external services, or other legitimate operational reasons.
- For quality improvement, stable operation, legal compliance, safety measures, changes to or termination of external services or AI providers, cost considerations, operational needs, or other reasonable reasons, we may change the models, providers, processing routes (including on-device or cloud processing), usage conditions, available content, or availability scope of AI features.
- If Changes, etc. are likely to materially disadvantage users, we will, to the extent reasonably practicable, provide advance notice of the change details and effective date within the App, on our website, or by other appropriate means.
- We shall not be liable for any damage caused to users by such Changes, etc., except in cases of intentional misconduct or gross negligence by us.
5. Prohibited Acts
Users must not engage in the following acts when using the App:
- Acts that violate laws or public order and morals.
- Acts that infringe on our rights or the rights of third parties (copyrights, trademarks, privacy, etc.).
- Acts that interfere with the operation of the App (excessive load, spamming, etc.).
- Unauthorized use, modification, reverse engineering, analysis, reproduction, distribution, etc., of the App (except where permitted by law).
- Acts to circumvent billing or paid features through unauthorized means.
- Other acts that we reasonably deem inappropriate.
6. Paid Features, Subscriptions, and Billing
- The App may include recurring paid features (for example, Plus subscriptions) and one-time digital items (for example, AI credits). Availability may vary by device, OS, storefront, and region.
- Product type, price, billing interval, granted content, and other terms are shown in the paywall or store purchase screen before purchase.
- Subscriptions may renew automatically unless cancelled through the applicable store. Deleting the App or deleting your account does not by itself cancel a store subscription.
- Billing is processed through the Apple App Store or Google Play in-app purchase systems, and payment terms, billing, receipts, renewals, and cancellations are subject to the applicable store's terms and settings.
- Unless required by law, we are not obligated to provide refunds at our discretion. Refund eligibility and procedures generally follow the mechanisms of the respective stores.
- The content, price, and availability of paid features or digital items may be changed at our discretion.
7. Advertisements
The App may display advertisements from third parties (e.g., ad networks). The content of advertisements and transactions conducted through them are the responsibility of the user and the third party, and we assume no responsibility.
8. External Services
The App may use external services for authentication, optional history sync, and in-app feedback storage (e.g., Firebase Authentication and Cloud Firestore), AI features (e.g., Apple Intelligence, a NAGI-operated gateway, and cloud AI providers), usage analysis (e.g., Firebase Analytics), crash analysis (e.g., Firebase Crashlytics), advertising and consent management (e.g., Google AdMob, UMP), music integration (e.g., Spotify), and billing, paywalls, and purchase management (e.g., Apple App Store / Google Play and RevenueCat). The terms and policies of those providers may apply.
9. User Content (Memos, To-Dos, etc.)
- User Content is, in principle, stored on the user's device.
- However, if you sign in and enable optional History Sync, limited completed focus-session history data may be transmitted to and stored in cloud services. If you voluntarily send in-app feedback, that feedback and related metadata may also be transmitted to and stored in cloud services. If you use AI features, or turn on Focus Coach Cloud AI sharing, some of your inputs or task context may be sent to local system services or configured cloud providers. Details are described in the Privacy Policy.
- Except as necessary to provide those features, for content voluntarily sent in inquiries or feedback, or as otherwise permitted by law, we do not ordinarily review User Content individually or retain it on our servers for unrelated purposes.
- Users are responsible for backing up their own User Content. We are not liable for data loss due to device failure, OS bugs, erroneous operations, or uninstallation, except in cases of intentional misconduct or gross negligence by us.
10. Intellectual Property Rights
Intellectual property rights for the App and all content included in it belong to us or the respective right holders. License to use based on these Terms does not mean the transfer of such rights to the user.
11. Disclaimer and Limitation of Liability
- We do not guarantee, whether expressly or impliedly, that the App is suitable for a user's specific purpose, or its accuracy, completeness, usefulness, continuity, security, etc.
- Outputs generated by AI features, including questions, plans, tasks, descriptions, and split steps, are reference information based on user input. We do not guarantee their accuracy, completeness, usefulness, or suitability for any particular purpose. Users are responsible for reviewing outputs before relying on them, especially for important decisions, applications, contracts, legal, tax, medical, financial, or other professional matters, and should consult official sources or qualified professionals as needed.
- Except in cases of intentional misconduct or gross negligence by us, we shall not be liable for any damages (including indirect, special, consequential, lost profits, or data loss) arising from the use or inability to use the App.
- If the application of this section is limited by the Consumer Contract Act or other laws, we shall be liable within the scope permitted by law.
12. Personal Information and Privacy
The handling of user information by us is subject to our separately established Privacy Policy.
Privacy Policy URL: Privacy Policy
13. Modifications to the Terms
We may modify these Terms when there are changes in laws or regulations, changes to the App or related services, security responses, operational needs, or other reasonable reasons. The modified Terms will become effective when the changes are consistent with users' general interests, or when they are not contrary to the purpose of these Terms and are reasonable in light of the necessity of the change, the appropriateness of the revised content, and other relevant circumstances. In the event of significant changes, we will notify users of the effective date and the revised content within the App or by other methods we deem appropriate.
14. Governing Law and Jurisdiction
- These Terms are governed by the laws of Japan.
- Any disputes arising between us and the user regarding the App shall be subject to the exclusive jurisdiction of the Chiba District Court as the court of first instance.
15. Contact Information
For inquiries regarding these Terms, please contact:
NAGI Step